Sewer Backup Response and Prevention in Nashville and Middle Tennessee
Sewer & Hydro Jetting

Sewer Backup Response and Prevention

When the sewer backs up into your home, you need fast help and a plan so it never happens again.

A sewer backup is a stressful emergency: water rising in a floor drain, a tub that will not stop gurgling, a basement bathroom overflowing. The first step is to stop using water in the home and call. We respond quickly, clear the blockage and get your drains flowing so the water can recede.

Cleanup of the affected area is a separate job, and we can point you to restoration professionals. Our job is to find out why it happened with a camera and then to prevent a repeat with repairs, scheduled cleaning or a backwater valve that stops sewage from flowing back into your home.

What is included

  • Emergency triage by phone
  • Main line clearing
  • Camera diagnosis
  • Backwater valve estimate
  • Documentation for insurance
  • Prevention plan
Before and after

See the transformation.

Drag the handle to compare.

After: a finished basement with a clean, dry room with the line fixedBefore: a finished basement with several inches of backed-up waterBeforeAfter
Sewer backup recovery. From several inches of backed-up water to a clean, dry room with the line fixed.
Why it works

What you get with Sewer Backups

Urgent response

We prioritize backups.

Line cleared fast

Cable and jetting equipment on the truck.

Cause identified

Roots, grease, a sag or a city main issue.

Backwater protection

Install a valve that blocks reverse flow.

Guidance for next steps

Help documenting the problem for insurance and utility.

Prevention plan

Schedule cleaning or repairs.

Try it now

Clog Locator

Tell us which fixtures are slow, gurgling or backing up and watch a cutaway of your home light up where the blockage probably is.

How it works

Our process, start to finish.

  1. 01

    Call and triage

    We ask a few questions, give you immediate tips and send the right equipment.

  2. 02

    Camera inspection

    We look inside the pipe to find the cause, not just the symptom.

  3. 03

    Clear, upfront quote

    You see the findings and approve a price before work begins.

  4. 04

    Clean or repair

    Cable, hydro jetting or repair, with the least disruption to your property.

  5. 05

    Camera verification

    A second camera pass confirms the line is clear and sound.

  6. 06

    Protect and maintain

    We explain what caused it and set up prevention so it does not return.

Questions

Sewer Backups FAQ

What should I do during a sewer backup?

Stop using water, keep people and pets out of the affected area, do not use electrical items near water, and call us.

Does insurance cover sewer backups?

Standard homeowners policies often exclude it unless you add a rider. Check your policy.

Who is responsible, me or the city?

It depends on where the blockage is. A camera shows whether it is on your line or the city main.

How do I stop it happening again?

Clean the line on a schedule, repair defects and consider a backwater valve.

Next step

Get your free Sewer Backups estimate.

Tell us what is going on and we will call you back quickly.

Or call (615) 357-7797 to talk now.

Tell us what is going on

We’ll call right back. For emergencies, call us now.

Prefer to talk? Call (615) 357-7797. We never sell your information.

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